New: Pricing Calculator Pro

Professional tools for
Contact Centers

Size, calculate costs and optimize your Contact Center with tools developed by experts with over 25 years of industry experience.

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25+
Years of experience
500+
Projects completed
2000+
Active users
98%
Satisfied clients
Call Center Consultancy
0
Agents
0
SLA
0
Cost/FTE
Productivity Overview
Mon
124 calls
Tue
156 calls
Wed
138 calls
Thu
187 calls
Fri
172 calls

+45% Efficiency

Average improvement

98% Satisfaction

From our clients

Trusted by leading companies

RGPD Compliant
SSL Secure
99.9% Uptime
24/7 Support
About us

Tools built from inside the industry

Over 25 years of experience in Contact Center operations. We're not a consulting firm watching from the outside: we've managed teams, designed processes and lived day-to-day operations.

0
Calls/Day
0:00
Avg Handle
0
CSAT
ChannelVolumeSLA
Voice095%
Chat098%
Email087%
25+
years experience

Enterprise solutions are designed for large corporations: expensive, complex and full of features that never get used. CCC was born to fill that gap: practical, accessible tools built for people who actually work in a Contact Center.

Built for real operations

Every tool solves a real-world problem we've experienced first-hand: team sizing, cost calculations, lead management and project tracking.

Accessible for any size

No implementation contracts, no mandatory consultants. Transparent pricing and features that deliver value from day one.

Constantly evolving

New modules and continuous improvements driven by real industry needs, not marketing trends.

Features

Why choose us?

Tools created by professionals with real industry experience

25 years of experience

Tools created by professionals with real experience.

01

Contact Center specialized

Everything designed for the industry needs.

02

Multilingual support

Available in Catalan, Spanish, English and French.

03

Secure and compliant

European servers, GDPR, daily backups.

04

Expert support

Professionals who understand your business.

05

Constant updates

Improvements based on feedback.

06
Products

Tools designed by professionals

Each tool has been created to solve real day-to-day needs.

White Label

Personalitza la plataforma amb la teva marca: logo, colors i subdomini propi.

0€ /mo
Free Trial

Pricing Calculator

Calculadora de costos BPO per a Contact Centers

19€ /mo
Free Trial

Gantt Planner

Planificador de projectes i campanyes per a Contact Centers

15€ /mo
Free Trial

Productivity Calculator

Calculadora de productivitat multi-canal per contact centers. Calcula objectius per agent, dimensionament d'equips i distribució de càrrega segons canals (veu, email, xat, WhatsApp, social media, backoffice). Inclou configuracions guardades per projecte i exportació PDF/Excel.

9€ /mo
Free Trial

CRM Sales

CRM de vendes simplificat per equips comercials. Gestió de leads, accions ràpides, pipeline visual, pressupostos i escàner de dominis.

12€ /mo
Free Trial

Ticketing & Helpdesk

Gestió de tickets de suport amb portal públic, time tracking i informes.

29€ /mo
Free Trial
Coming Soon
We're working to bring you this tool!

Quality Audits

Mòdul d'auditories de qualitat i mystery shopping

Coming Soon
We're working to bring you this tool!

Erlang Calculator Pro

Calculadora Erlang C avançada per dimensionament

Coming Soon
We're working to bring you this tool!

Bundle Starter

Pack Pricing Calculator + Gantt Planner

Coming Soon
We're working to bring you this tool!

Bundle Professional

Tots els mòduls inclosos

Testimonials

What our users say

Industry professionals who already use our tools

"The Pricing Calculator has allowed us to reduce quote preparation time from days to hours. Before, each proposal required complex spreadsheets and multiple revisions. Now in just a few clicks we have a professional and accurate quote."

Maria García
Maria García

Operations Director, TeleServeis BCN

"Finally a tool created by people who understand our industry. It's not a generic CRM adapted for call centers, but a platform built from scratch for real operations. Support responds with insight because they know the day-to-day reality."

Jordi Puig
Jordi Puig

Contact Center Manager, Assegurances Mutual

"The only tool that truly reflects the operational reality of a Contact Center. The productivity calculator helped us correctly size 3 new projects without cost overruns. Essential for any WFM manager."

Sophie Renard
Sophie Renard

WFM Manager, EuroContact Services

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